Terms of Sale and Privacy Statement
PO Box 3253, Yeovil, Somerset, BA21 3WB, Great Britain
Terms and Conditions
V.A.T. Value Added Tax is included at the rate applicable at the time the order was placed.
Carriage - Standard delivery is by 1st Class Royal Mail service.
Non Delivery Lost in Transit - Claims for non-delivery after we have confirmed a dispatch date must be made in writing or by e-mail to Linkwebb.Co.Uk Ltd. Normal 1st Class Mail delivery is between 1 and 3 days for UK destinations, 4 and 9 days for European destinations.
Out of Stock-In the unlikely event that a particular remote control is temporarily out of stock, we will contact on-line purchasers to ask them if they wish to stay on ‘back order’ or offer to cancel their order for a full refund.
Damage or Short Delivery - Damage/shortages must be reported immediately or, in exceptional circumstances within 7 days. Notice in writing should be given to Linkwebb.co.uk Ltd. within 7 days of receipt of goods.
Cancellation of goods - under the Distant Selling regulations you may cancel the order within 7 days following the date it was received. To do this you must either notify us by email or send a letter to the address above stating that you are returning the goods under the "7 day cooling off period". All returns under the cooling off period are at the customers expense. A refund will be made within 30 days of receiving the cancellation request. Further details of the Distant Selling Regulations can be found at:
Specification - The customer shall be wholly responsible for checking that the products ordered are entirely appropriate for the use intended and ensuring that the correct model is purchased for your equipment at the point of ordering . The specifications and descriptions of the goods on our site are correct to the best of Linkwebb.Co.Uk Ltd. knowledge.
This does not affect your statutory rights as a consumer.
We are committed to protecting your privacy.
All credit/debit card information is process on secure servers using a minimum of SSL/128 bit encryption
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We do not send random marketing emails to personal email addresses (spam).
We do not provide any personal information to third parties.
Cookies are only used in order to process your order
(i.e., to associate you with your shopping basket)
The type of information we will collect about you includes:
credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date.
You can check the information that we hold about you by emailing us.
If you find any inaccuracies we will delete or correct it promptly.
We will gladly deal with any privacy enquiry.
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On-Line Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet.
All credit card information is encrypted using 128 bit SSL encryption and secure servers.
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